Knot Springs
Since the pandemic, Knot Springs employees have been experiencing high levels of burnout and disengagement from their jobs. Turnover numbers and sick days were at an all time high. With the employees feeling low morale, they were also highly disconnected from one another.
Knot Springs management was excited to bring Jordan on as an opportunity to support the overall health and wellbeing of their employees with the hopes of rebuilding morale and community amongst their teams.
Jordan’s Role + Services
Organizational Wellness Consultant + Coach
Jordan’s Approach
Jordan created a custom 12 month curriculum for the employees and leadership team of Knot Springs to help alleviate the impacts of burnout on their organization and increase team morale. The curriculum included educational training, social wellness events and consultation on policy adjustments.
Objectives
& Goals
Support employees with education and trainings for how navigating their own burnout and increase their health and wellbeing so they are able to show up for their work obligations more fully
Support leadership with tools and trainings to increase overall management skills
Create adjustments to call out policy to decrease turnover and sick day coverage
Create opportunities to support increase team dynamics of trust, communication and consideration of the impact of their actions on the team
Reinvigorate and motivate the employees while increasing morale and overall job satisfaction
Execution &
Results
Created a 12-month custom curriculum of trainings to service employees and specific challenges of the organization
Incorporated 6 social events centered around health and wellbeing as an opportunity to increase camaraderie and offer opportunities for employees to take care of themselves in real time
Facilitated 12 in person workshops / events
Held a half day leadership retreat to support the leaders of the organization with new skills and perspectives to support more effective, resilient and sustainable leadership practices
Planned and executed private events/classes in collaboration with TEDxPortland internal team as a way to build community outside of their core work environment centered around health and wellbeing
What People Are Saying
About Knot Springs
Knot Springs is a luxury spa and wellness center with 90+ employees located in Portland, Oregon. It offers a range of services and amenities aimed at promoting relaxation, health, and wellbeing.